Job Description
DUTIES AND RESPOSIBILITIES
- Maintain positive business relationships with customers to maximize sales
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Ensuring that customer’s satisfaction is upheld on a daily basis
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
- Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
Ensuring that the company procedures and laid down rules are followed - Greet customers warmly and provide assistance as needed
- Educate customers about product features, promotions and loyalty programs to enhance sales
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Restock shelves and display areas as needed to ensure product efficiently.
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Ensure smooth and organized management of customer data, sales activities, and follow – up schedules.
- Assist in loading of stock for our customers
- Maintain detailed and up- to date records of client interactions in the system provided by the organization.
- Ensuring that all receipts are written each time a customer buys any products.
- Ensuring that monthly reports are submitted on the 5th of every month
- Maintain a clean, organized, and visually appealing sales flow
- Any other duty assigned by the supervisor.
QUALIFICATIONS:
- Must have Full G12 certificate
- Must have a certificate in any field – Added Advantage
- Must have 1 Year work experience – Added Advantage
All applications, CV, RESULTS should be addressed to the Assistant Director Human Resource in One PDF document at any Natkos Distributors branch or email to work@natkos.co.zm .LUSAKA RESIDENTS are advised to apply Due Date 20 January 2025