mercynchomba

Retail Business Officer
15 May 1997

About Candidate

Location

Education

B
Bachelor of Science Degree in Banking and Finance 2015-2019
The Copperbelt University

Work & Experience

R
Retail Business Officer 05/05/22 - 15/05/23
AB Bank Zambia Ltd

Ensure growth in my deposit portfolio by assisting client fixing term deposit accounts, advising clients on what type of savings plan for their kids, financial projects. • Resolving delinquent loans and devising collections strategies to ensure the the credit portfolio of non-performing loans. • consistently achieve revenue and customer retention goals while increasing client profitability through relationship building, outstanding service delivery, cross selling bank products and referral development.

M
Micro loan officer 21/11/20 - 05/05/22
AB Bank Zambia Limited

ensure to meet all my quarterly targets in disbursement of loans as well as grow my Loan portfolio and making all necessary Loan recoveries. ● To evaluate the financial status of a loan applicant. ● To update account records and reviewing of loan files. ● Advise the best payment plan and the risk involved failure of defaulting ● Recovering of debtors that fell in overdue, ensuring loan installment are paid on time

Skills

Marketing and sales skills
100%
Negotiating and analytical skills
100%
Technology savvy
100%
Customer service
100%
Interpersonal and communication skills
100%
Excellent computing skills
100%