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About Candidate
A highly skilled and experienced IT professional with a diverse background in various facets of information technology. Possesses extensive expertise in IT infrastructure support, service desk management, vendor management, system change management, active directory administration, networking, and credit portfolio management. Demonstrates a strong track record of effectively supporting and optimizing IT infrastructure, managing service desk operations, fostering positive vendor relationships, implementing system changes seamlessly, administering active directory environments, maintaining robust network infrastructure, and overseeing credit portfolio management processes. A proactive problem-solver with exceptional analytical abilities, communication skills, and a passion for leveraging technology to drive organizational success. Known for delivering innovative solutions and consistently exceeding expectations in dynamic and challenging IT environments.
Location
Education
Work & Experience
User support vendor management service desk management IT inventory management IT Infrastructure support
User acceptance testing and deserter recovery coordination global service desk management User support system Change management core banking application support
coaching and training credit portfolio management client relationship management
client relationship management credit portfolio management marketing and direct promotion
user support network installation hardware maintenance