rkngosa

Sales and Business Development
21 March 1970

About Candidate

Attentive and goal focused approach to cultivate best practices to meet organisational and customer expectations.An enthusiastic hardworker with expertise in cultivating lucrative client relationships and improve organisational profitability.

Location

Education

D
Diploma 1995
Copperbelt University

Diploma Electronics

G
Grade 12 School Certificate 1990
St.Pauls Secondary School
C
Certificate 2001
Dimensio Data Learning Solutions

Interconnecting CISCO Network Devices (ICND)

C
Certificate 2000
Nera Satcom

Basic Satellite Communications

A
Accredited Compaq Technician 1999
Compaq South Africa

Certified computer technician on all Compaq products

C
Certificate 2007
Eaton Powerware

Certified to design,install and maintain Powerware uninterruptible power single and three phase supplies from 8KVA to 160KVA single or parallel hot standby systems

Work & Experience

S
Senior Assistant Technical Officer August 1995 - July 1997
Government Communication Division

In charge executive digital access communication system. Head of radio communication comprising VHF and HF radio systems

M
Manager Hardware and Customer Support 1998 - 2002
Norconsult Zambia Limited

Sales project management of LANs,MANs and WANs utilizing leased lines,digital subscriber lines,short haul digital radio and satellite communication. Customer services management

D
Director Operations 2002 - 2005
Norconsult Zambia Limited

Technical sales Project management Sales and Contract negotiation Company logistics Sales operations, feasibility studies and responses to to RFPs for tendering

A
Account Manager IT Sales August 2005 - July 2008
Specialised Systems Limited

Presales and post sales management Sales supervision for sales and technical staff Customer debt management Conduct in-house sales presentation for frontline field sales staff and technical support staff Departmental sales business plan and strategy

K
Key Account Manager July 2008 - October 2013
Huawei Technologies Zambia

Account management Annual Account business planning Pre sales and post sales management Customer onboarding and business presentation

S
Senior Account Manager October 2013 - May 2017
Huawei Technologies Zambia

Lead sales process,contract negotiations, project management Managed Services Customer debt management Managed the lead to cash sales process Business intelligence Customer relations with CxO level customers

B
Business Development Manager June 2017 - Current
Your Business Solutions Limted

Sales and business development

Skills

Technical Sales
90%
Customer relationship
90%
Negotiation and persuasion skills
90%
Sales operations
90%
Business to Business
90%
Interpersonal communication
90%
Customer satisfaction
90%
Performance coaching and mentoring
90%
Proficient with computer productivity tools for effective service delivery
Knowledge of financial statements,income ,cash flow balance sheet and measurement of financial health
90%
Business generation and ICT transaction models
90%
Knowledge of turnkey sales project for industrial, commercial, telecommunications and information technology
90%
Business intelligence
90%
Critical thinking
90%
Analytical and team player
90%
Account management
100%
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