zimbilijacqueline

Admnistrator
24 August 1985

About Candidate

Dedicated and goal-driven Administrative Assistant with over a decade of experience in coordinating sales processes, providing clerical support, and maintaining efficient office operations. Strong organizational, communication, and problem-solving skills, combined with a proactive approach to achieving objectives

Location

Education

D
Diploma in Business Administration 2021
National Institute of Public Administration (NIPA)
C
Certificate in Psychosocial Counselling, , 2014 2014
Copperbelt Institute of Health and Social Services
D
Diploma in Social Work 2008
Management Services Board (MSB)
G
General Certificate of Education 2004
Kamulanga High School

Work & Experience

A
Admnistrator October, 2014 - current
Amiran Zambia Limited

• Receive and process sales orders accurately and efficiently, coordinating with various departments for timely order fulfillment. • Manage invoice processing, receipt of funds, and account statements for customers. • Provide clerical and administrative support to sales agronomists and finance department. • Extract monthly sales data and compile reports in Excel format for salespersons. • Maintain filing and document control system, ensuring easy access to important records. • Procure office supplies and manage communication via phone and email. • Maintained calendars for meetings and travel. Manage events logistics. • Handled deliveries, sorted mail, and ordered office supplies. • Ensured confidentiality and discretion in all tasks.

A
Administrative Assistant - 2010 - 2012
ELIF Business Solution -Lusaka

• Maintained calendars for meetings and travel. Manage events logistics. • Handled deliveries, sorted mail, and ordered office supplies. • Ensured confidentiality and discretion in all tasks.

S
Social Worker intern January 2008 - February 2008
Lazarus Project - Lusaka

• Registered participants for empowerment programs and provided counselling. • Assisted in rehabilitating and reintegrating former street children. • Managed client records and performed data entry tasks.

Skills

Strong attention to detail and accuracy, ensuring thoroughness in sales order processing and administrative tasks.
Effective communication and interpersonal skills, maintaining professional relationships with clients and colleagues
Proficiency in MS Office Suite, particularly Excel and PowerPoint, for data analysis, reporting, and presentations.
Ability to work independently and collaboratively in a team, contributing to a positive work environment and achieving collective goals.
Strong problem-solving and decision-making abilities, resolving issues related to invoicing, customer inquiries, and office management
Ability to prioritize tasks and work under pressure, managing multiple responsibilities effectively.