Branch Manager – FINCA Zambia

Chingola
1 month ago
Full Time
Application deadline closed.

Job Description

FINCA is an international Microfinance Organization operating in 16 countries around the world. We offer financial services to small and medium entrepreneurs, through sustainable and scalable solutions driven by the insights and needs of people in the communities where they live and work. What sets FINCA apart is that we are an “Unconventional financial institution” that treats everyone with WARMTH, is committed to RESPONSIBLE BANKING, and is focused on building TRUSTED RELATIONSHIPS.

At FINCA, we are not just interested in acquiring good talent, but those who will equally embrace our mission and can deliver on our brand promise. The Branch Manager is directly responsible for ensuring efficient and effective delivery of all FINCA services in his/her branch.

COMPETENCIES:

  • Leading With Integrity: Reinforces our values through daily behaviour. Holds others accountable to ethical behaviour.
  • Employee Engagement: Maintains a fulfilling work environment, engages people based on their strengths.
  • Responsible for Results: Takes responsibility for own actions and manages others to focus on key priorities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Financial Responsibility: Conserves organizational resources, works within budget guidelines, and ensures the Branch is sustainable.
  • Customer Service: As the business unit leader, the Branch Manager is responsible for delivering a superior customer experience across all FINCA service delivery channels.
  • Savings and Loans Mobilization: Mobilize savings and loans to grow them to agreed targets, develop and supervise the implementation of strategies to grow savings products and quality loan portfolios for the branch.

QUALIFICATIONS:

  • University Degree preferably in Business administration, Banking and Finance, commerce and accounting or related discipline.
  • At least 4 years work experience in a recognized microfinance institution or commercial bank.

If you meet the set criteria and would need to be considered for the above mentioned position, you are encouraged to submit your credentials to the provided email address.

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