Channels Controllers – Open Market (Countrywide) – MTN Zambia

Job Description

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Channels Controllers – Open Market (Countrywide)

Mission:

To manage direct sales operations in country and to ensure the achievement of budgeted business objectives.

• Develops and executes channels strategy, policies and procedures to optimize market penetration.
• Prepares annual plans and budgets in line with departmental business plan in close consultation with the Channels development Manager
• Manages device sales, active data subs acquisition, ayoba and other apps onboarding including management of relationships with device outlets;
• MTN Connected Home device sales and ensuring daily, weekly and Monthly targets are achieved;
• Manages expansion of MTN’s retail footprint in non-traditional outlets and ensure brand dominance and retail visual identity is upheld;
• Develops a reseller strategy and execution in line with business plan expectations;
• In conjunction with other stakeholders, develops and executes channels promotions in retail trade;
• Develops and executes joint promotional campaigns with convenience channel partners;
• Manages the sales team towards goals set, ensuring that the teams have the required information, resources, training and supervision to achieve such targets;
• Ensures that sales team members adequately understand any new products and services rolled out by MTNZ;
• Maintains and regularly updates database of direct sales teams in the region;
• Prepares accurate and timely weekly, monthly and quarterly performance reports;
• Stays abreast of developments in areas of expertise and performs to the highest ethical and professional standards;
• Carries out any related duties that will advance the mission of the job.

Candidate Requirements:

• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Sales/Marketing/Business or equivalent professional Degree;
  Four (4) years’ progressive experience in a sales environment dealing with FMCGs;
• Experience in Retail/Channel Management;
• Knowledge of FMCG Trade Model and Channel development strategies;
• Good understanding of Telecommunications ;
• Priority setting skills- able to manage time, tasks, tools and outputs in order to meet pre-determined deadlines;
• Excellent communication skills (both written and verbal) to work cross-functionally.

Candidates are mandated to answer the below question on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

•       Lead with Care

•       Can-do with Integrity

•       Collaborate with Agility

•       Serve with Respect

•       Act with Inclusion

Hand delivered applications will not be accepted.

Note: that only shortlisted candidates will be contacted.