Client Relationship Officer – FINCA Zambia

Ndola, Chingola
3 months ago
Full Time
Application deadline closed.

Job Description

The core functions for the Client Relationship Officer includes growing, developing, managing and maintaining a high-quality savings and loan portfolio.

COMPETENCIES

  • Communicates clearly and persuasively in both positive and challenging situations.
  • Actively listens and seeks clarification when necessary.
  • Effectively addresses and responds to inquiries.
  • Provides strong support within the organization.
  • Adheres to established policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Products/Services: Promote all FINCA products and services to potential clients using approved promotional tools and methods as directed by FINCA’s management.
  • Loans operations/portfolio management: Responsible for managing the entire lending cycle, including loan initiation, processing, monitoring, and recovery collections for clients within their portfolio.
  • Savings mobilisation: Grow the savings portfolio to meet and exceed established targets.

QUALIFICATIONS

  • College Diploma in Banking and Finance, Business Administration, Economics or any other relevant Business Related Diploma
  • Experience in Sales and Marketing, or should have worked in a client –facing role.
  • Strong analytical skills and pays attention to detail

If you meet the set criteria for the above mentioned position, you are encouraged to submit your credentials to ZM_HR@finca.co.zm not later than Friday 6th September, 2024.

Please include the location in the subject line.

FINCA, an equal opportunity Employer!!

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