Director of Academic Services – Unicaf University

Job Description

About the Role

Unicaf University is seeking a dynamic and experienced individual to join our team as Director of Academic Services. This is a key leadership position responsible for overseeing the efficient delivery and continuous enhancement of academic administrative services across the student lifecycle-from admission to graduation.

The successful candidate will play a pivotal role in supporting academic governance, ensuring compliance with regulatory standards, and leading the development of streamlined processes to improve student experience and institutional effectiveness.

Key Responsibilities

• Lead and manage all academic administrative functions, ensuring high standards in service delivery and operational efficiency.
• Oversee student academic progression, records management, and certification processes.
• Support academic policy implementation and institutional reporting.
• Work closely with Deans, Heads of Department, and senior leadership to ensure the integrity of academic processes.
• Ensure systems and data management processes align with regulatory requirements and best practices.
• Coordinate with quality assurance teams to support audits, programme reviews, and academic board functions.

Candidate Profile
We are looking for a forward-thinking individual with:

• A Master’s degree or higher in education, administration, or a related field (Doctorate preferred).
• Proven experience in academic administration within a higher education institution.
• Strong understanding of academic regulations, student information systems, and institutional compliance.
• Demonstrated leadership and people management skills.
• Excellent organisational, analytical, and communication abilities.

Why Join Us
Unicaf University is a pan-African institution committed to expanding access to quality higher education. Join a fast-paced, multicultural, and impact-driven environment where your leadership can shape student success and institutional excellence.

How to Apply
Interested candidates should submit their CV and a cover letter to vacancies@zambia.unicaf.org by 20 June 2025.

Only shortlisted candidates will be contacted.