Hospitality Officer – Sibweni guest house

Mwense
3 weeks ago
Contract Part Time
Application deadline closed.

Job Description

SIBWENI GUEST HOUSE

Job Opportunity

Sibweni Guest House which is a new guest house opened in Mwense District is seeking for a dedicated professional to fill the following position;

1. Hospitality officer

Responsibilities:

Manage reservations and handle guest inquiries via phone, email and in person.
Implement marketing strategies and manage social media to increase customer base
Prepare meals for guests to the highest standards
Address and resolve guest complaints and issues promptly.
Handle budgets, reports, and inventory management
Clean and maintain guest rooms to high standards.
Provide excellent service to enhance guest comfort.

Qualifications:

Diploma or Certificate in Hospitality or Marketing or Business Administration
Grade 12 Certificate
Previous experience in a customer service or marketing is preferred
Excellent communication and interpersonal skills.
Ability to handle multiple tasks, work under pressure and extended hours
Strong problem-solving skills and business minded
Friendly, humble and approachable and social media personality
High level of confidentiality

Application Process:

Interested candidates are invited to submit their Application Letter, CV and Academic Qualifications by 24th January, 2025. Applications should be sent via email to sibweniguesthouse@gmail.com indicating position being applied for in the subject line.

Only successful candidates will be contacted

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