Hotel Porter – CARE STARS SERVICES (RECRUITMENT AGENCY)

Job Description

Our Client in the hospitality industry is seeking a dedicated and versatile Hotel Porter to join our team.

Position: Hotel Porter

This role is essential in ensuring our guests experience a seamless and comfortable stay. The Hotel Porter will assist with various tasks, from guest services to supporting other hotel departments. This position is ideal for someone who enjoys a dynamic work environment and is committed to delivering exceptional hospitality.

Key Responsibilities:

1. Guest Assistance & Services:
Luggage Handling: Assist guests with luggage during check-in and check-out, ensuring a smooth arrival and departure experience.

Concierge Services: Provide information and assistance with local attractions, transportation arrangements, and other guest inquiries. Evening Services: Prepare the hotel for evening services, including assisting with guest check-ins and handling any requests

2. Lobby & Public Area Management:

Maintain Cleanliness: Regularly inspect and ensure that the lobby, entrance, and other public areas are clean and well-organized.

General Presence: Be available in the lobby to assist guests and maintain the welcoming atmosphere of the hotel.

3. Departmental Support:

Housekeeping: Assist in delivering linens, stocking supplies on floors, and supporting housekeeping tasks as needed.

Maintenance: Perform routine checks of public areas, report any maintenance issues, and assist with minor repairs when required.

Front Desk Support: Help the front desk with administrative tasks, document deliveries, and provide additional support during peak times.

Work Hours: This is a full-time position with varied hours depending on hotel occupancy and guest needs. The role requires flexibility, including working shifts on weekends and holidays.
Qualified candidates can send their updated CVs to mbuwacarestarservice@gmail.com and harrietcarestarservice@gmail.com