Job Description
Purpose of the Role
- Reporting to the IT/Technical Manager, role ensures that the Arm Secure Network and all related clients (Alarms, Cameras) are working 24/7.
RESPONSIBILITIES:
- Make sure network is available and help all employees with tasks related for smooth flow of work.
- CCTV NVRs and IP Camera management e.g. Installation/Setup of cameras, retrieving of requested footage. Laying of cables
- Management of Desktops/Laptops/Servers with Windows OS. Efficient knowledge of MS Office.
- Asset Management.
- Collaborate with cross-functional teams to provide support and resolve any IT related queries or tasks.
- Stay up-to-date with industry trends and changes in IT.
- Ensure safety of Data by doing regular backups.
- Conduct surveys, install, troubleshoot, and configure different types of alarm systems, CCTV systems (IP and Analogue), electric fences, gate automation, and access control systems.
- Offer training and support to clients on how to use the systems.
- Integrate access control systems with other security setups, such as CCTV systems.
- Configure CCTV systems for smartphone or remote monitoring.
- Provide a comprehensive/full reporting configuration for alarm systems.
QUALIFICATION
- Diploma or better in ICT or related field
- At least 3 years work experience
- Strong focus in troubleshooting and problem solving.