Multiple Positions – Mulonga Water Supply & Sanitation Company Limited

Zambia
3 months ago
Full Time
Application deadline closed.

Job Description

JOB OPPORTUNITIES
Mulonga Water Supply and Sanitation Company Ltd is a dynamic and vibrant Company providing water and sanitation services in the Municipalities of Chingola, Mufulira and Chililabombwe. At Mulonga, all employees play a crucial role in moving the company “towards purified excellence”. Thus, Mulonga acknowledges the importance of having a team that will actualize its objectives and ultimately transform Mulonga into “the most admired utility in Africa”. To ensure this is achieved, Mulonga commits to attract and retain the best employees through a systematic talent management process.

Applications are now invited from suitably qualified candidates to join the team in the positions listed below;

1. MANAGER – NON-REVENUE WATER – READVERTISED (x1)

To coordinate the implementation of the Utility’s Non-Revenue Water Strategy in order to reduce both physical and commercial losses across the company.

Statement of main accountabilities

  • Coordinates all leak detection and repair activities for the entire Company
  • Sets goals for performance targets in compliance with the company’s Non-Revenue’s water strategic objectives.
  • Organizes workflows and ensure that employees understand their duties or delegated tasks.
  • Prepares and submits monthly and quarterly Non-Revenue Water Reports
  • Cooperates and communicates effectively with District Metered Areas Supervisor to provide assistance and technical support.
  • Determines Non-Revenue Water components of physical water losses and commercial losses and develops, implements and measures against specific strategies for dealing with same
  • Prepares and owns OPEX and CAPEX budgets for NRW reduction activity and develops priority programmes accordingly
  • Leads the delivery of the bulk water meter and domestic meter installation and replacement programmes – targets metering interventions based on network analysis
  • Organizes and assigns staff to perform House to House activities, Walk the Line, Sounding, Flow and Pressure activities.
  • Coordinates the execution of night flows and provide detailed analysis of time based flow patterns in relation to consumer categories.

Knowledge and Skill Requirements:

  • Grade 12 Certificate with 5 O Levels
  • Bachelor’s Degree in Civil /Water Engineering
  • 3 – 5 years’ experience

2. ADMINISTRATIVE OFFICER (X1)

To provide administrative and logistical support to the Company in order to facilitate the achievement of the Company’s business objectives

Statements of Main Accountabilities

  • Ensures the smooth running of the Head Office offices at all times e.g. ensures sufficient supply of stationery, office supplies, etc. at all times.
  • Organize and maintains the Registry and office filing system, including electronic and hard copy documents
  • Ensures that Tenancy Agreements are updated and paid for as and when they are due.
  • Helping the HR division with interview preparation and job listings
  • Creating office budgets and cost reports.
  • Maintaining a supply inventory and ordering new supplies as required.
  • Schedule in-house and external events
  • Supervises the cleanliness of company premises and ensures proper maintenance of MWSC office equipment and other assets
  • Agrees, monitors and reviews performance of subordinates to ensure that they meet their performance objectives.

Knowledge and Skill Requirements:

  • Grade 12 Certificate with minimum of Five (5) O Levels
  • Degree in Public Administration, Business Administration, Human Resources Management or related Social Science
  • Minimum of 3 years’ experience in a comparable organisation

3. METER READERS

To carry out customer service functions in the assigned area of operation by taking meter readings accurately to enable billing and generation of correct bills for services rendered

Statements of Main Accountabilities

  • Reads and records water consumption meters.
  • Verifies readings in instances where consumption appears abnormal and provides reasons for fluctuations
  • Distributes disconnection notices to customers whose bills are overdue
  • Responds to simple customer queries in the field and records queries that are more complex for submission to the supervisor for action and ensures that feedback is timely communicated to the customer
  • Records unmetered properties in designated area and opens new meter cards for new metered properties to update the billing database.
  • Carries out water disconnections and reconnections as and when required
  • Inspects meters for unauthorized connections, defects and damages and reports to the supervisor
  • Update clients’ address, contact numbers and meter location coordinates
  • Performs any other tasks as assigned by the supervisor

Knowledge and Skill Requirements:

  • Grade 12 Certificate with 5 O Levels
  • 1 year experience in a similar role will be an added advantage

If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees to careers@mwsc.com.zm not later than Friday, 16th August 2024.

Please use your name & position being applied for in the Subject.

Please note that only short-listed candidates will be communicated to. Female candidates are especially encouraged to apply.

Applications should be addressed to:

The Director Human Resources and Administration
Mulonga Water Supply and Sanitation Company Limited
Musonko House, Kabundi Road
P O Box 11712
CHINGOLA.

“Mulonga – “Towards Purified Excellence”

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