Multiple Retail Positions – Yalelo Limited

Job Description

1. Store Manager x1

Yalelo is looking for a Store Manager to manage the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

Location: The roles will be based in Mwinilunga.

The Right Fit candidate will:

Supervise store’s/outlet’s sales performance.
Communicate sales goals and targets.
Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
Lead with service vision to provide the best customer experience for Yalelo customers.
Maximize efficient resource utilization to ensure the smooth running of store operations.
Manage in-store service performance in line with Yalelo Values.
Protect and manages the Yalelo retail brand and reputation.
Lead the provision of service quality and positive customer satisfaction.
Establish rapport and cultivates relationships with customers.
The Store Manager Must Have:

Diploma In Sales and Marketing or relevant qualification (preferred).
Grade 12 Certificate.
Years’ experience in the desired field with any added preferences such as certifications and affiliations.
Customer Service Experience.
Leadership Experience: Experience in similar position is an added advantage.
Experience in FMCG industry is an added advantage.

2. Store Supervisor x2

Yalelo is looking for a Store Supervisor to supervise the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

Location: The roles will be based in Mwinilunga and Mpongwe.

The Right Fit candidate will:

Supervise store’s/outlet’s sales performance.
Communicate sales goals and targets.
Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
Lead with service vision to provide the best customer experience for Yalelo customers.
Maximize efficient resource utilization to ensure the smooth running of store operations.
Manage in-store service performance in line with Yalelo Values.
Protect and manages the Yalelo retail brand and reputation.
Lead the provision of service quality and positive customer satisfaction.
Establish rapport and cultivates relationships with customers.
The Store Supervisor Must Have:

Diploma In Sales and Marketing or relevant qualification (preferred).
Grade 12 Certificate.
Years’ experience in the desired field with any added preferences such as certifications and affiliations.
Customer Service Experience.
Leadership Experience: Experience in similar position is an added advantage.
Experience in FMCG industry is an added advantage.

3. Store Assistant x3

Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets.

Location: The roles will be based in Mumbwa, Lusaka and Mwinilumga.

The Right Fit candidate will:

Greet and welcome customers to the store in a pleasant manner.
Assist in displaying products in an easy-to-locate manner.
Consistently utilises best practice standards in providing customer service in the retail store.
Assisting customers in locating desired items.
Informing customers of shop promotions to encourage purchases.
Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
Addresses and resolves customers’ complaints in a professional manner.
Maintains in-depth product knowledge to provide advice and recommendations as needed.
Inspects items and products for any damages and spoilage.
Assists stores staff in monitoring stock inventory.
Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.
The Store Assistant Must Have:

Grade 12 Certificate.
1 Years’ experience in the desired field.
Customer Service Experience.
Experience in FMCG industry is an added advantage.

4. Head Cook x1

Yalelo is looking for a Head Cook to Manage our new Quick Service Restaurant the by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of the restaurant.

Location: The roles will be based in Lusaka.

The Right Fit candidate will:

Head Cook’s/outlet’s performance.
Communicate sales goals and targets.
Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
Lead with service vision to provide the best customer experience for Yalelo customers.
Maximize efficient resource utilization to ensure the smooth running of the restaurants’ operations.
Manage in-store service performance in line with Yalelo Values.
Protect and manages the Yalelo retail brand and reputation.
Lead the provision of service quality and positive customer satisfaction.
Establish rapport and cultivates relationships with customers.
The Head Cook Must Have:

Certificate in Food production/Catering or relevant qualification (preferred).
Grade 12 Certificate.
Years’ experience in the desired field with any added preferences such as certifications and affiliations.
Customer Service Experience.
Leadership Experience: Experience in similar position is an added advantage.
Experience in FMCG industry is an added advantage.

5. Kitchen Staff x1

Yalelo is looking for a Kitchen Staff member to assist with the daily operations of our new Quick Service Restaurant, by ensuring the availability of stock, the highest standard of customer service excellence, and ensuring good hygiene standards are maintained.

Location: The roles will be based in Lusaka.

The Right-Fit candidates will:

Provide superior customer service.
Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management.
Bear responsibility for the safe-keeping of company assets.
Provide custodianship of the cold supply chain for our highly perishable product.
Maintain accountability for result achievement.
Ensure HSE guidelines are adhered to, ensuring the safety of customers.
Communicate all promotional material and keep all branding to high quality.
The Kitchen Staff Must Have:

1 Years’ work experience (preferably in a structured environment).
Physically fit and able to carry weights in excess of 20kgs.
Ability to meet and exceed set goals.
Computer literate with experience of POS terminals (preferred).
Effective written and verbal communication.
Welcoming, and responsive to customer needs.
Analyzing sales, maintaining store hygiene, customer relations and forecasting market demand.
This is a full-time position and the successful candidate must be available to work weekdays and weekends.

6. Warehouse Loader x1

Yalelo is seeking highly motivated, energetic, and hard-working individuals to work as Warehouse Loader .

Location: This position is based in Ndola /Kitwe Checkpoint.

Are you an A+player, a highly motivated, energetic, and hard-working individual, with a passion for supply chain management? Then you are what we are looking for to fill this role.

The Right-Fit candidate will:

Be self-motivated with a high degree of integrity & be able to maintain inventory in warehouse with minimal supervision on a timely basis.
Have past job performance that reflects dependability, maturity, initiative & the ability to exercise sound judgment.
Be responsible for loading and unloading of outbound shipments, orderly stacking of products, and the picking of outbound shipments in accordance with the highest possible levels of quality.
Reweighing of stock when receiving and dispatching.
Maintain the warehouse hygiene conditions ensuring compliance with basic PRIDE principles.
Receiving, processing, and organizing stock according to the First in First Out (FIFO) disciplines.
Pick and Stage stock for orders to be dispatched.
Have the ability to manage priorities.
Be detail orientated.
The Essentials:

Grade Twelve (12) Certificate
1 year of similar work experience in FMCG industry
Excellent communication skills
Strong organizational skills with a problem-solving attitude

If this, is YOU, we would like to hear from you today!!! Send us your CV to careers@yalelo.com.

Only shortlisted candidates will be contacted.

HOW TO APPLY

Apply with your CV and application letter (only) to careers@yalelo.com ; stating which Store Location and Position you are applying for.

Remember to indicate the job title and location you are applying for in your application subject line.