Job Description
The following positions are available at GardaWorld Security.
PATROL/FIELD SUPERVISORS – Lusaka
Key Responsibilities
- Visit sites regularly to monitor attendance and performance of officers.
- Ensure duties are performed uniformly and in line with established regulations.
- Ensure regulations and procedures are adhered to by employees on site.
Ensure log books and reports are consistently maintained to keep management informed. - Address emergencies promptly, taking all necessary actions to protect people and property.
- Ability to identify vulnerabilities and prevent breaches, and ensuring a proactive approach.
- Ensure officers are well dressed and have a professional appearance.
Maintain discipline amongst officers. - Address or escalate queries raised by officers in the field.
- Any other duties assigned by superiors.
Qualifications & Experience
- Grade Twelve Certificate
- Certificate/Advanced certificate in Security Operations, Supervisory Management or equivalent.
- Minimum three (3) years’ Security experience in control room, Operations, Staffing etc
- Valid Motor Bike license;
AREA COORDINATOR – Ndola
Key Responsibilities
- Monitor and ensure the effective delivery of security services at all assignments within the designated area.
- Ensure that all compliance documents (site files, post assessments, work risk assessments, training records etc) are up to date, where appropriate signed by the client.
- Ensure that security officers are well presented, wearing proper uniforms and displaying identification badges as required.
- Regularly visit and supervise assigned security sites within the area to ensure officers perform their duties effectively.
- Foster strong relationships with clients within the designated area.
- Collaborate with the training department to ensure security officers within the area receive appropriate training.
- Respond to and manage security-related incidents within the area.
- Maintain accurate records of site visits, officer performance, incidents, and client interactions.
- Monitor communication from the field on security related incidents, giving feedback and maintenance of data for analysis to give trends;
- Assisted the area manager to develop and submit branch management and operations performance reports in a timely manner.
Qualifications & Experience
- Grade 12 Certificate;
- Diploma in Security Management or related
- Minimum three (3) years Operational experience as a Senior Controller, Area Supervisor or other
relevant operations experience within a security organization;
Applications shall be submitted to: Davies.Muntanga@garda.com
Copy: Jonathan.Tsikai@garda.com
Closing date: 11th March 2025