Receptionist – MarcTina Consultancy Ltd
Job Description
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Role and Responsibilities
- Making appointments for all staff or for specific employees, such as executives
- Organizing files for billing, customer and client records, etc.
- Directing visitors to the correct office
- Responding to all customer inquiries in a polite and timely manner
- Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution.
- Maintain a clean and organized reception area, ensuring it is presentable at all times.
- Provide general administrative support, such as data entry, document preparation, and filing.
- Assist in coordinating and executing office events, meetings, and conferences
- Maintain and update office directories, staff contact lists, and other relevant databases.
- Monitor and manage office supplies inventory, placing orders as needed.
- Collaborate with internal teams to ensure seamless communication and coordination
Qualifications and Education Requirements
- Degree or equivalent Diploma; additional certification or education in office administration is a plus.
- Proven experience as front desk representative, agent or relevant position
Knowledge / Skills
- Familiarity with office machines
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
