Sales Representative – Lusaka – NATKOS DISTRIBUTORS LIMITED

Job Description

• Maintain positive business relationships with customers to maximize sales
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Ensuring that customer’s satisfaction is upheld on a daily basis
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
• Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Ensuring that the company procedures and laid down rules are followed
• Greet customers warmly and provide assistance as needed
• Educate customers about product features, promotions and loyalty programs to enhance sales
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Restock shelves and display areas as needed to ensure product efficiently.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Ensure smooth and organized management of customer data, sales activities, and follow – up schedules.
• Assist in loading of stock for our customers
• Maintain detailed and up- to date records of client interactions in the system provided by the organization.
• Ensuring that all receipts are written each time a customer buys any products.
• Ensuring that monthly reports are submitted on the 5th of every month
• Maintain a clean, organized, and visually appealing sales flow
• Any other duty assigned by the supervisor.

MINIMUM REQUIREMENTS

• Full Grade 12 Certificate
• Diploma/Certificate in Marketing or Business with a proven track record in a similar role
• Minimum of 2 years’ experience in field Sale and consumer facing role
• Excellent written and verbal Communication Skills
• Must have a Valid Driver’s License

All applications Letters must be should be addressed to the Assistant Director Human Resource and sent to work@natkos.co.zm and for those who would like to send your application by hand, kindly submit them at any of our outlets. Kindly attach Application Letters, CV, Results in one PDF Document.

Due on 13TH MARCH 2025