Senior Manager – Commercial Services (re-advertised) – Luapula Water Supply and Sanitation Company Limited

Job Description

JOB PURPOSE:
Reporting to the Managing Director, the position is responsible for the management of the commercial operations at the Company which include business growth, policy and strategy formulation, marketing, innovations and technology, resource mobilization, customer services, billing services, debt management, community mobilization as well as projects to achieve set company strategic objectives.

KEY RESULTS AREAS AND MAIN RESPONSIBILITIES:

1. Strategy Formulation and Planning: Coordinates the formulation of Strategic and Operational Plans to assure the Company’s business expansion through Innovations and diversification.
2. Marking and Business Relations: Builds strong business networks and relationships with key stakeholders and coordinates internal stakeholders’ engagements across multiple functions to drive the set business results and financial viability.
3. Business Continuity and Service Expansion: Sell existing Company products and services, and ensure business and service growth.
4. Business Innovations and Diversification: Devise, coordinate and implement the Company’s Business Diversification Agenda to develop new products, services and business ventures for profit.
5. Policy Formulation: Formulate and update operating policies and operating procedures necessary for business operations
6. Contracts Management: draft, evaluate negotiate and execute various Contracts (including customer service contracts, and project contracts, etc.,); monitor compliance to Service Level Agreements and Minimum Service Level Guarantees and serve as Contract Manager on various designated contracts.
7. Billing and Revenue collections: Manage all Billing Services, and Debt Management and Revenue Collections Functions.
8. Resource Mobilization: Writes Business Proposals for funding by Potential Financiers in line with the Resource Mobilization Strategy.
9. Leadership and Performance Management: Leads and appraises Employees and Business Units to achieve set performance targets.
10. Budgeting: Participate in Corporate Budgeting Process

QUALIFICATIONS AND EXPERIENCE:
1. Grade 12 Certificate with a minimum of University-Entry Qualification Grades in Five (5) “O” levels, which must include Credits or Better in English and Mathematics.
2. Bachelor Degree in Business Administration, Accountancy, Finance, Marketing, Management Studies, or related field.
3. Master’s Degree in any of the required fields is added advantage
4. Minimum of Seven (7) years’ traceable Relevant Experience with a least Five (5) of these Working Years in similar Senior Level Positions in a Reputable Organization.
5. Proof of valid membership to a relevant Professional body.
6. Preferred Age Limit: Not older than 46 Years Next Birthday

OTHER COMPETENCIES / SKILLS / ATTRIBUTES:

1. Excellent customer relations, negotiation and marketing skills
2. Skills in Basic Information and Communication Technology
3. Robust business analysis and planning skills
4. Excellent written and verbal communication skills
5. Strong decision-making and problem-solving skills
6. Ability to travel extensively and work long hours
7. Demonstrated Ability to meet changing targets and deadlines
8. SADC Driver’s License will be an added advantage
9. Proven integrity, professionalism, accountability and innovation

If you believe you are the ideal candidate we are looking for, please submit your Application Letters, together with your detailed Curriculum Vitae with Certified Copies of your Certificates as one PDF document, indicating Contact details (address/ telephone /email) of Three (3) traceable referees online via Email to: luapulawater@yahoo.co.uk (Primary Email) and copy your Application to luapulawsc.hr@gmail.com on or before Friday, 6th September, 2024.

Applications should be addressed to:

The Managing Director

Luapula Water Supply and Sanitation Company Limited

Plot 106, Chitimukulu Road, Low Density

P. O. Box 710594

MANSA, ZAMBIA

NOTE: Luapula Water Supply and Sanitation Company Limited (LpWSC) is an Equal Opportunity Employer and does not discriminate in its selection and recruitment practices on the basis of race, tribe, colour, religion, gender, political affiliation, marital status, disability, membership in an employee organization, or other non-merit factors.