Receptionist – Right to Care Zambia

2 weeks ago

Job Description

QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:

  • Diploma in Secretarial or Administration.
  • Previous experience as a Receptionist
  • Previous experience in NGO sector
  • 2 years’ work experience
  • Hands on experience handling office equipment e.g. printer, binder etc.
  • Proficiency in Microsoft office applications
  • Strong written and verbal communication skills
  • Professional attitude and appearance.

TECHNICAL AND BEHAVIOURAL COMPETENCIES
Confidence & Self Control.

  • Ethics and Integrity
  • Initiative
  • Planning and Organizing
  • Professionalism
  • Confidentiality
  • Customer Service

KEY PERFORMANCE AREAS

RECEPTION

  •  Greet and welcome visitors as soon as they arrive at the office.
  •  Direct visitors to the appropriate person and office

OFFICE ACECESS AND SECURITY

  •  Maintain office security by following safety procedures
  •  Controlling access via the reception desk i.e. ensure visitors register and screening registers are completed and issue visitors’ badge
  • Open the office for cleaning and ensure it is locked after work hours.

HOUSE KEEPING

  • Ensure reception area is tidy and presentable with all necessary stationery and material (e.g. pens, forms and brochures)
  • Support the Administrative Assistant in supervising office cleaning

COMMUNICATION

  • Answer, screen and forward incoming calls
  • Receive, sort, record and distribute mail/deliveries

CLERICAL AND ADMINISTRATIVE DUTIES

  • Order front office supplies and keep inventory of stock
  • Perform other clerical duties such as scanning, photocopying, binding, etc
  • Maintain a proper filing system for the Operations unit
  • Report and facilitate maintenance needs for front office

MEETING COORDINATION

  • Review booking requests meeting rooms to ensure there is no clash among requesters.
  • Ensure meeting room set up and has all the requirements

APPLICATION PROCEEDURE

Applications in the form of a cover letter and CV must be submitted to Vacancy12@righttocare.org. All applicants are required to complete an online competency assessment accessible using this link– https://my.assessio.com/right-to-care-receptionist_tempzm

Only applicants that complete the two steps above will be considered.

DISCLAIMER
By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.  Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.

Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.  As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply.

Right to Care Zambia is aware of fraudulent activities by certain individuals claiming to be representatives of the organization.

Be advised that Right to Care does not charge any fee at any stage of the recruitment process, and as such Right to Care Zambia assumes no responsibility for any announcements or activities by such individuals or entities.

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